Why e-Governance?

Benefits
Governments throughout the world are working on the very same leap that has
enabled the private sector to increase service quality, efficiency and consumer
satisfaction exponentially over the previous decade – e-services.

The electronic way of interfacing with and between individuals, companies and government organisations brings numerous benefits, including (but not limited to):

  • Efficiency gains due to:
    • reduced physical interaction: less need for commuting, face-to-face service time and brick-and-mortar office space;
    • integration: all records related to individuals, entities and transactions are cross-accessible for authorised parties in real time.
  • Traceability: a transaction record is built right in into an e-service by design, thus e-services leave a constant trace that enables insights for process improvements and transaction verification, amongst other benefits.
  • Transparency: due to perfect record-keeping, real time monitoring and well-defined process flows, e-services increase transparency, reduce human error and root out the corruption.

Digital Identity Lays the Foundation

The foundation to any e-service is a solid means of identifying who is accessing a given e-service – users need to have a digital identity. RaulWalter is assisting several countries in establishing and maintaining digital identity systems that make it possible to provide secure and convenient digital transactions.